The primary feedback we get from new client is their discontent with previous recruitment companies and usually based on a lack of communication, high fee for service rendered or a lack of quality candidates including candidates who were not properly reviewed before commencement of interviews with the client.

In some cases this had been the process for a period of time.

OUR SERVICE PROMISE TO YOU

What does good service mean to you as a client or a candidate?
We understand that it means working with prospective candidates and customers to ensure the level of service is based on communication and after placement backup if there are issues or non compliance.

We believe it means a whole lot to the client who has a range of issues on their hands and it means a lot to applicants who continually get no response from other companies after interviews or after CV reviews.

We believe this is a service industry and therefore we are there at any point in time to give that service to our clients and applicants and it is part of our corporate value.

Client Business Solutions

SOLUTIONS DESIGNED TO COMPLEMENT YOUR BUSINESS

Whilst all recruitment in the market is subject to the quality and availablity of candidates at the time of the recruitment our company database which is kept current offers a broad based resource for quality canididates in major capital city markets. The quality and capability of our services are on offer to our personal clients. Expect a high degree of services for your dollar!

We offer a range of solutions for our clients and they are based on the following
Recruitment & Search
Outplacement Services
Testing
Training

We have worked on our service position towards our clients and we view it through two mediums. The first is communication and constant communication through the interview and application process. The second is the quality of the candidate and in that area we excel as we view all candiates before they gain an interview time with our client.

If you have been unhappy with your current recruitment company based on issues with service, communication and fees please feel free to give us a call and we will offer a no cost, no obligation review at your offices.

Associated offices in Sydney,    Brisbane, Melbourne, Perth, Adelaide    and Hobart.
Direct offices in Sydney and Brisbane.    Canberra office

Range of services available
Working with clients to offer a satisfactory    outcome
Broad understanding of the Australian market
Understanding of individual state markets in    NSW, Queensland, Victoria, South Australia,    West Australia.

The right company?
A company meets your Recruitment and Outplacement expectations?
Service to our client is a primary objective in our view and to ensure a cohesive and workable process you will discover at Directstep Executive that we do not use junior staff to interact our clients and all of our senior partners work closely and personally with our clients on all aspects or roles and Outplacement services .

As part of our overall service process we offer a range of testing and training capabilities. This offer is tailored to our clients needs and the grade of requirement for potential candiates. As part of this service we offer Psychological testing, Emotional Quotient testing and Training on a range of subjects including sales and Channel sales and management.

Directstep Executive offers a broad range of services to meet the needs of companies who are looking for capability and back up when it comes to a service approach in Recruitment and Outplacement requirements.
Recruitment is created though our large search network and we hold an extensive developed database of applicants of which most are current. In any interaction with a prospective applicant their file is logged and therefore we also have a current and up to date record of their suitablity for a prospective role.
As part of our services to clients we offer Outplacement services as part of our services integration. In this area we offer a recognised program to all candidates which allows them to review their current situation and to look to the future as to their motivations and role skills.

This is held in our offices or a mutually comfortable place and Partner staff work directly with our clients to ensure that Outplacement candidates are given the time and care to ensure that they are adequately prepared to find a new role in demanding markets.